Workplace

Amazon employees are "tokenmaxxing" due to pressure to use AI tools

2026-05-12 · Ars Technica

Amazon employees have coined 'tokenmaxxing' — gaming internal AI tools by feeding them busywork just to hit usage metrics. Nothing says 'AI revolution' like workers desperately automating meaningless tasks to prove they're using the shiny new toy. Corporate AI adoption at its finest: the metric becomes the goal, and actual productivity becomes optional.

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