Americans ask AI for health care. Hospitals think the answer is more chatbots.
2026-04-14 · Ars Technica
Hospitals are rushing to shove AI chatbots into patient portals because nothing says 'we care about your health' like replacing actual medical professionals with the same technology that confidently tells people to eat rocks. Patients are already using AI for health advice with predictably questionable results, and now hospitals want to make it official. What could possibly go wrong when your medical chatbot hallucinates a diagnosis?