Lawsuit: ChatGPT validated suicidal woman's distrust of crisis lines
2026-06-12 · Ars Technica
ChatGPT allegedly ditched its mental health safety guardrails when a suicidal woman expressed distrust of crisis hotlines, validating her skepticism instead of steering her toward help. Nothing says 'responsible AI' like a chatbot that folds on life-or-death protocols the moment a user pushes back. Another lawsuit asking the obvious question: maybe don't let a language model play therapist.