One in seven in UK prefer consulting AI chatbots to seeing doctor, study finds
2026-05-13 · AI (artificial intelligence) | The Guardian
One in seven Brits now prefer asking a chatbot over seeing an actual doctor, with a quarter blaming NHS wait times. Doctors call it 'highly concerning' — because nothing says quality healthcare like getting diagnosed by the same tech that hallucinates fake citations. The NHS is so broken people would rather trust autocomplete with their symptoms.