Sainsbury’s store pauses AI scanning after false shoplifting accusation
2026-08-17 · AI (artificial intelligence) | The Guardian
Sainsbury's AI-powered Facewatch facial recognition system falsely accused a customer of shoplifting, getting him ejected from the store and leaving him 'humiliated and powerless.' The supermarket paused the system but blamed 'human error' — because nothing says accountability like deploying AI surveillance and then blaming the humans when it fails.