Taco Bell AI drive-through crashes after order for 18,000 cups of water
2025-08-30 · TechCrunch
Taco Bell deployed voice AI to 500+ drive-throughs, but the system became a viral embarrassment. Customers discovered they could crash it by ordering absurd quantities like 18,000 cups of water, while others were stuck in loops with the bot endlessly asking 'And what will you drink with that?' Taco Bell scaled back its AI rollout plans.