The Download: AI hacking beyond Mythos, and chatbots’ impact on our brains
2026-06-05 · MIT Technology Review
Attackers exploited Meta's AI customer support agent to hijack Instagram accounts, proving that AI-powered support is great at helping — just not always the right people. Nothing says 'cutting edge security' like letting a chatbot hand over the keys to your users' accounts. Meta's AI: efficiently automating customer service and account theft simultaneously.