The New York nurses replaced by AI: ‘It should concern every patient who cares about quality of care’
2026-07-13 · AI (artificial intelligence) | The Guardian
Montefiore hospital in the Bronx fired 12 utilization review nurses and replaced them with AI, allegedly breaking a union contract they'd just won through a strike. Nothing says 'we value patient care' like replacing 39 years of nursing expertise with an algorithm that's never held a patient's hand. The union is fighting back, but the hospital apparently thinks decades of medical judgment are just a prompt away from being automated.